FAQ “BUY OUR STOCK”:

• Where can I see the catalogue of offers that you have available at the moment?
  (If you are interested in evaluating the offers that we have available at the moment just contact us through the appropriate form or by phone, including in the message the type of footwear your company would be interested in and we will send you our catalogues including photos, articles, quantities per size available and prices.)
• Is it possible to view your offers online directly on your website?
  (no, we do not sell online, we only sell through direct e-mails with the customer or in presence by appointment at our headquarters in Vigevano)
• How can I be updated on the offers you will have available in the future?
  (If you want to stay updated on the offers that we will have available in the future, just subscribe to our newsletter on the site and you will automatically receive our offers as soon as they are available in our warehouses. By subscribing to our newsletter, you will be sure to receive our offers before other people and to increase your chances of evaluating products that usually sell out in a short time.
• I am not a company and I do not have a VAT number, can I purchase the same?
  (No, we do not sell to individuals and end consumers. Our company only sells footwear to other companies engaged in the sale of shoes both online through proprietary websites and/or other channels and offline in physical retail stores.)
• I am a new customer and would like to know what the purchase phases are.
  (After contacting us and receiving our electronic catalogues of the goods we currently have available in our warehouses, you simply need to re-send us your selection(s) by e-mail. Once this is done, we will check in a short time if the goods you wish to purchase is still available in our warehouse. If any ordered item or quantity is no longer available we will send you by e-mail what we can confirm at that moment and you will just have to answer us confirming your order or not. Otherwise, if all that you have ordered is still available we will send you an electronic order confirmation copy, the proforma invoice and our bank details to make the payment. Once the payment has been made within the expected deadline (all proforma invoices expire after 10 (ten) calendar days from their date of issue) and as soon as our accounting department has received the total credit on our bank account, we will notify you via e-mail and your order will be immediately transferred to our warehouse department which will take care of preparing your goods on pallets/cartons completely sealed and ready to be collected. It is possible to speed up the order transfer process to our warehouse department if, when you do the payment, you send us via e-mail the electronic proof of payment; in this way, as soon as our accounting office receives this document, your order will be transferred to the warehouse department anyway even if the payment has not yet been received in our bank account. As soon as your goods are ready you will receive by e-mail the invoice and all the details (number of pallets, number of boxes, dimensions, total weight and pick-up address including warehouse’s hours) so that you can organize the collection with your trusted forwarder or personally.)
• Is the shipment of the goods included in the price?
  (No, all our offers (unless otherwise agreements between the parties specified during the sale phase) are intended in EX-WORKS Vigevano and therefore with shipping at the expense of the buyer which will arrange personally or by courier the collection of the goods from our warehouse.)
• How soon, after making the payment, will the goods I have purchased be ready for collection?
  (Our company only offers the goods that it already has in stock, for this reason our employees are fast in its preparation and they take usually from 2 (two) to 4 (four) working days after receiving the complete payment in our bank account (the mentioned time are purely indicative, not binding and depend on the amount of work present at that time in our warehouse department.)
• I do not use couriers and I am not able to organize the shipment for the goods I would like to purchase, can you send them to me?
  (Our company usually sells the goods in EX-WORKS Vigevano and ships them freight collect, so most of our customers collect the goods with their trusted couriers. Nevertheless, we can organize the shipment on your behalf on request and then have it delivered directly to where you wish. You just have to make an express request during the purchase phase and we will take care to request a quote for the shipment of the goods to the transport companies we collaborate with. The quote will be sent to you by e-mail asking you to confirm it. If you confirm it, the proforma invoice you will receive from us for the payment of the goods will also include the previously agreed transport cost. For small orders (up to a maximum of 25-30 pairs) we usually use couriers such as BRT, DPD or DHL for national and international shipments. Otherwise, for orders of larger quantities, we ask for an ad hoc quotation to international companies that deal only with shipments of goods on pallets. Since we are not shippers and we rely on highly specialized couriers, we remind you that if you are not satisfied with the transport quote received by us on behalf of the transport companies we work with, you are always free to organize the shipment with your trusted courier if you think you can get a better quote for transportation from them.)
• What payment methods do you accept?
  (Our company only accepts prepayment by bank transfer or payment with credit card for purchasing in our show-room.)
• Is it possible to pay when I receive the goods or after 30 days of the issuing invoice date?
  (No, our company only accepts payment by bank transfer in advance).
• Is it possible to collect the goods before you have received the credit on your bank account, having only the accounting document of the transfer made available?
  (No, the goods can be collected from our warehouses in person or by courier only after our accounting department has received the full credit of the payment on our bank account).
• Do the prices in your catalogues include VAT?
  (No, all prices provided in our catalogues are VAT excluded (Italian VAT is currently 22%). For all companies that are part of the European Union and that have a valid and duly registered VAT number, VAT on the invoice will be equal to 0 (zero) as per the provisions of the law (According to Article 41, paragraph 1, of Legislative Decree 331/1993 for which “intra-community sales of goods are not taxable for VAT as these transactions apply the “destination” taxation regime or the VAT must be paid in the EU country of destination of the goods if a buyer is a taxable person identified as VAT in that country “).
• I am a company based in a country that is not part of the European Union. Can I buy?
  (No, our company currently only sells to companies based within the European Union and with a duly registered, active and valid VAT number.)
• Is it possible to return the goods?
  (No, it is not possible to return goods unless previously agreed with us and accepted. Any complaints about defective or damaged goods must be sent in writing to ANTONY s.r.l. by e-mail within 7 (seven) calendar days from receipt of the goods. Authorized returns must be sent to ANTONY s.r.l. at the address that will be provided by e-mail carriage paid, accompanied by a regular delivery note.)

FAQ “SELL YOUR STOCK”

• I am interested in offering you the goods I have available, what can I do?
  (Simply by filling out the form that you can find in the “sell your stock” section of our website, taking care to fill in all the required data and attaching a file in Excel, Word or PDF format with the list of the goods you would like to sell us. The file should contain the following details: Photos of the goods/products, article, gender, season, size breakdown, the wholesale price and eventually your final sale price if it’s different from the wholesale price. Or you can also send us directly the file of the goods that you have available by mail at the following e-mail address acquisti@antonytrade.com)
• I do not have available a file of the goods I would like to offer you, what can I do?
  (if you have no way of having a file with all the details of the goods you would like to offer us, you can simply contact us by e-mail or by phone at the contacts you find on our website in the “sell your stock” section, giving us a short brief presentation of your company and describing what you have available. We will be happy to evaluate them and eventually contact you to have more info or arrange an appointment at your premises to personally evaluate the products.)
• How soon will I receive your reply?
  (We strive to reply as soon as possible and in any case almost always in the following 24/48 hours.)
• Is the shipment of the goods on my charge or yours?
  (Usually, except for different commercial agreements agreed in advance by both parties during the purchase phase, all our suppliers ship the goods to our warehouses on their charge. In any case, do not hesitate to contact us to ask for more information on this.)
• I am not a company, can I offer you goods the same?
  (No, our company only buys from other companies)
• Do you buy used goods?
  (No, we do not buy used goods but only new products and in their original packaging).)
• We are a company that deals with commercial mediation and we would have footwear stocks to offer you, what can we do?
  (We do not deal with and do not buy footwear stocks from companies that make commercial mediation. We only deal with footwear manufacturers and/or with companies that personally own the goods in their warehouses.)
• How long do you take and how do you pay for the goods you buy?
  (We are very fast in payments and all the terms of payment and collection and/or shipping are agreed in advance and accepted by both parties during the negotiation phase. Do not hesitate to contact us for more clarifications on the matter and we will be happy to answer any of your requests.)